Budget Insurance is a company that offers a wide range of car cover options. They have comprehensive plans with various valuable features, such as crucial cover and windscreen repair.
Its customer reviews on review sites are generally quite positive and offer good value for money. However, some complaints and concerns have been reported.
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Price
Budget is a well-known insurer on independent review sites, where customers generally mention helpful customer service when they need it and highly competitive prices for a good set of features at that price.
The price of a Budget car insurance policy depends on the day, vehicle type, and where you live in the UK. However, the company offers a range of discounts and promotions that can help you save money on your cover.
Another feature of Budget car insurance worth looking at is its No-Claim Bonus (NCB). NCB rewards you for driving without claiming over some time and can be an important factor in lowering your premiums.
The Budget also offers a range of additional features, including loss-of-use transport allowance, modifications and accessories coverage, 24-hour roadside assistance, NCD protection, and an overseas emergency allowance feature. These features are optional add-ons to their core plans and may be a good option for drivers who want a comprehensive car insurance policy without the extra costs.
Cover
Budget car insurance has good features, including a courtesy car if yours is damaged in an accident. There are also breakdown covers and a range of optional extras, such as windscreen repair, for a premium fee.
Independent assessor Defaqto awards Budget a five-star rating for its comprehensive private car policy. They are known for their competitive prices and helpful customer service.
They have a dedicated customer service team available Monday to Friday, 8 am-9 pm, Saturday, 9 am-5 pm, and Sunday, 10 am-4 pm. They also have a short-term car insurance offshoot called Jaunt that offers temporary cover for cars, vans, and motorhomes from one hour to 30 days.
The Budget car insurance website is well laid out and easy to navigate, although it does not offer as many add-ons as other insurers. It is essential to read the policy documents carefully and understand what’s included in each level of coverage because some – such as uninsured driver coverage – may not be available to all drivers.
Customer service
Customer service is something that Budget Insurance has a well-earned reputation for. Their dedicated website and mobile apps offer a convenient way to get in touch with the company, should the need arise. They have also taken the time to make their offerings accessible on social media as well. Amongst their many awards is a Feefo rating of 4.6 out of five for their private car policy.
They even have a social media team to helm their social media initiatives. If you haven’t already, you should take a moment to check them out. They’re always happy to chat with you and can point you in the right direction if you’re looking for the best deal. Likewise, you can’t go wrong with a good old-fashioned face-to-face meeting if you’re planning on buying or switching to a new insurance provider.
The best way to discover which insurer is right for you is to compare prices from several providers using a price comparison site like this. It’s also worth comparing the features and benefits of each provider to ensure you’re getting the most out of your money.
Cancellation policy
When you’re ready to cancel your car insurance policy, you should first check the fine print of your policy. For example, some companies require a specific notice period before you can do so, while others will charge a cancellation fee.
Another option is to switch your car insurance policy with another company. This can be an excellent way to get lower rates and better service.
However, it’s essential to compare quotes from different providers before deciding. This will allow you to see if the savings you’d make by switching insurers outweigh the penalties.
Budget Insurance is a widely-known car insurer that offers high customer satisfaction. It has received a strong reputation on independent review sites. It is a Defaqto five-star rated product, with many customers praising the clarity of its products and terms.
